The first thing I recommend is seeing if playing this game with more permissions might 'unstick' that tool so that it can be used properly. I'm sorry to hear that and want to provide some suggestions as well as how to reach out to our Support Team should more help be necessary. It sounds like there is some trouble with a specific reward not showing up as a tool later in the game when it's necessary to have it. Thank you for your time and for sharing your experience with the game Antique Road Trip: American Dreamin'. We are all happy to listen and help out as best we can. If there are any further questions, please feel free to PM me or any of our other active Moderators. Our Reps are happy to help out as best they can with the tools they have available. It sounds like they were able to help with starting a new game there, but if you need further assistance with this or the game in general for a technical issue, don't hesitate to contact our Technical Support Team. Welcome to Antique Road Trip: American Dreamin' It sounds like players have been able to help with that, and I just wanted to provide their response here too, just in case it's helpful: It also sounds like there was some trouble reported in the following thread about the white gloves not being able to be used to continue progressing and the need to start over.
Thank you for your patience while waiting on a response and I'm sorry to hear that the reward that was supposed to be provided wasn't received.
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